2023 Bachelor of Arts (General) Cyclical Program Review Implementation Plan Update of Cycle 1

1. More fully integrate the BA (Gen) into the Faculty of Arts (Recommendation 1) To that end: Develop a budgetary mechanism to create incentives for departments to assign faculty to courses. (Recommendation 1a)

2. Leverage online learning for faculty development in teaching and learning technology enhanced pedagogies (Recommendation 1b)

3. Increase the percentage of BA (Gen) courses taught by permanent faculty (Recommendation 1c)

4. Increase the range of courses available to enable students to fulfill degree requirements. (Recommendation 1d)

1. Develop objectives of % of BA (Gen) courses taught by indeterminate faculty.
2. Develop incentives and budget model for indeterminate faculty to deliver BA (Gen) courses either online, dual- delivery/hybrid or both.
3. Ensure CITL in the future has appropriate support for pedagogical development of online and dual delivery/hybrid courses.
4. Develop IT tools for dual delivery/hybrid course delivery.
5. Select specific courses for dual/hybrid delivery.
6. Track % of BA (Gen) courses taught by indeterminate faculty.

Dean of SSH lead with support from:

Dean of SSH lead with support from:

• Program Chair VPA
• DSS

1. Completed. The BA(Gen) program has moved fully under the Faculty of SSH, allowing departments to freely allocate faculty between on-site and distance courses, including dual delivery modes. Minimum objectives have not been set, however, in AY 21/22, 37 of 80 courses in the program were taught by permanent faculty (46%), a vast improvement.
2. Completed. We offer 1 and a half credits for dual delivery/hybrid courses. Distance courses are interchangeable with on-site courses, with workload assignments for the former are often preferred by faculty members.
3. Completed. Instructors are now better trained, and we are moving away from “clé en main” courses to bespoke courses where instructors can exercise their academic freedom. Lunch & Learn sessions on pedagogy are offered regularly and during COVID session on how to efficiently use Moodle were offered.
4. Completed. We have access to Zoom and BBB as well as 4-5 new classrooms equipped for dual delivery/hybrid classes.
5. Completed. The Dean asks departments to specify which course(s) will be Dual Delivery.
6. Completed See response 1

1. Develop online learning module providing guidance on library use and university level research.
2. Increase library access to e-journals and adequate staffing

1. Chief Librarian in consultation with Associate Dean of SSH (Program) for online resources
2. VPA, Principal for library resources

1. Completed
2. Ongoing. The library is working on this internally.

1. Establish acceptable service levels
2. Monitor service levels.
3. Report variances
4. Work with DSS to establish resources if deficient

Dean of SSH, DSS

Ongoing. 15 new CIS personnel will be hired to support IT needs at RMC and other CMCs. However, in 2020 a new model was adopted whereby CIS was centralized at CDA HQ and removed from RMC authority.

1. Make DL part of Writing Centre mandate.
2. Ensure hours of operation are consistent with needs of DL students

1. Review current practice for contract value at other universities.
2. Assess DL instructor contract value is consistent with that at other universities.

1. Review current practice at other universities.
2. Modify current practice as appropriate.

Completed. Contractors cannot work after the end of contract. Contract lengths have been extended to include the supplemental examination marking. Any situations beyond that require a separate contract to be raised or for the work to be assigned to a permanent faculty member.

1. Establish service standards
2. Examine the addition of an accountability clause into standard Instructor contract.
3. Ensure course evaluations are used in instructor selection consistent with current practice

1. Dean of SSH, Program Chair
2. Program Chair, Faculty Services
3. Program Chair, Faculty Services

1. Outstanding. The instructor guide is being rewritten to ensure service standards are set.
2. Outstanding. The instructor guide is being rewritten to ensure an accountability clause is included.
3. Completed. Standard course evaluations are used across both onsite and distance courses

12. Review degree requirements to ensure alignment with peer institutions. (Recommendation 4a)

13. Continue work on alignment between DLEs and course and programme learning outcomes. (Recommendation 4b)

Establish a committee including departmental reps

Committee to prepare a report for action required

Program Chair